Returns & Exchanges

At GUESS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of the shipment date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the merchandise is in unworn condition.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 5-10 business days.